Frequently Asked Questions
Everything you need to know about your StopBox USA™ experience.
What is the standard shipping time for StopBox USA™ orders?
Most orders are processed within 1-2 business days. Standard domestic shipping typically takes 3-7 business days, while expedited options are available at checkout.
How do I return an item if it doesn't fit?
We offer a 30-day return policy. Items must be in their original, unworn condition with tags attached. Simply visit our returns portal to generate a prepaid shipping label.
Are your materials sustainably sourced?
Yes, quality and ethics are at our core. We partner with certified manufacturers to ensure our fabrics meet high environmental and labor standards.
How should I care for my StopBox USA™ apparel?
To maintain the longevity of your garments, we recommend machine washing cold with like colors and tumble drying on low or hanging to dry.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary based on the destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.